General inquiries
[email protected]Existing client support
[email protected]Tell Us What You Are Building
Send Us Your Project Brief
Share the basics about your project and we'll come back with an estimated scope, timeline and clear next steps within one working day.
OTHER WAYS TO REACH US
Other ways to reach us
Phone
Main office
+81 092 568 6264Mobile
+81 090 1087 9200Visit us
1-4-17 Minamihachiman-machi
Hakata-ku
Fukuoka-shi
Japan
Find us on X, Facebook, LinkedIn and LINE.
WHAT HAPPENS NEXT
What happens after you send your inquiry
Acknowledgement inside one working day
A short confirmation that your inquiry has reached the right person on our team.
Written response inside two working days
A considered reply covering our initial thinking on your project, the team we would assign, a rough timeline and an indicative cost range.
Follow-up call where useful
A 30-minute call to walk through your project in more detail, scheduled at a time that works in your time zone.
Written proposal when you want to take it further
A scoped proposal with milestones, deliverables and a fixed price or rate card for the work.
FAQ
Common questions about getting in touch
A confirmation lands in your inbox inside one working day. A considered written response with our initial thinking on your project follows inside two working days. Urgent inquiries can be flagged in the message field and we will treat them accordingly throughout the response process.
Yes. NDAs can be in place before any sensitive project detail is shared. Send us your standard NDA with your initial inquiry or request ours, and we will return a signed copy alongside our written response. Mutual NDA terms are available for sensitive engagements.
A short description of what you are building or trying to solve, any timeline constraints, indicative budget if you have one and the kind of engagement you are considering — one-off project, ongoing team, or advisory work. The more context, the more useful our first response will be for you.
Yes. We work with clients across Japan, Asia, Europe and beyond, with project management delivered in your time zone and your business language where possible. Most client communication runs in English or Japanese, with other languages available on request.
Email [email protected] directly and your message will route to the right account team. New project inquiries from existing clients can come through the main form on this page or through your existing account contact, whichever is easier for you.
Yes. The initial inquiry response, the follow-up scoping call and the written proposal are all free of charge. Paid engagement begins only after a written proposal is agreed and a contract is in place between us.